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I have been the General Sales Manager since we opened our doors in 1986. Many things have changed since then, except my desire to make your experience at Schaller Acura exceed your expectations. Please stop by and share any stories you have of Schaller Acura with me.
With nearly 25 years in the automotive industry, I'm proud to be part of one on the best sales teams in the area, and to represent a dealership with such an outstanding reputation as Schaller Acura. They allow me the opportunity to deliver one of the finest lines of vehicles in the market today. Please feel free to contact me with any and all of your automotive needs.
"I just recentley purchased a certified pre owned 2010 Acura TSX with great mileage for a great price. When trading in my previous vehicle James Merrill was beyond fantastic when helping me find the right car. James is very personable, knowledgeable, and realistic and the best salesman ive ever had."
I started as a Sales Consultant here at Schaller Acura in 2001 and have been the Business Manager since 2006. I can assist you in any facet of your car buying experience. My goal is always to make it a pleasant and positive time here and to make customers for life.
"I would also state how fantastic Brian Savo was for the financing portion of the sale. Quick, efficient and very favorable rates were offered to us. Again - no pressure to sign - he just provided options for us to choose."
I have been with Schaller Acura since 1991. Customer satisfaction has always been my primary focus. Because of this, I have earned Acura's Council of Sales Excellence several times and have been awarded 2015 Gold level status. I have received product certification on our entire line of vehicles. You can reach me anytime at (860) 250-8609 to schedule an appointment or answer any questions you may have.
"Best car buying experience in person and online - PERIOD!
I had intially made a couple of inquiries to Teri online for a 2011 Honda Pilot in which I had purchased a couple of days later after Teri had answered all my questions. I would like to note that every email I had sent during my inquiries was immediately responsed to with the option to test drive whenever it worked for my schedule. I cannot over iterate how fantastic Teri was in the entire car buying experience. Teri was very knowledgable with no pressure tactics like so many other dealerships do. Do not waste your time at other dealerships - if you like the car - buy it before it's late."
I've always loved the car business because I get to play with cars and meet new and interesting people. I grew up in Ellington and still live in the area. My interests include exercise, golf, spending time with my family, and anything else that keeps me busy.
Customer service is my number one goal here at Schaller Acura. I treat others how I would like to be treated in order to create the ultimate car buying experience.
"My husband and I were interested in the MDX and the RDX model and wanted to know the differences between the two SUV models. Jeff did an outstanding job in identifying the differences between a 2013 RDX and the 2012 MDX models.Jeff spent quite a bit of time with us and had us take a thorough road test with each model. The MDX model was the better value buy because it was a leftover 2012 but the RDX model was a perfect fit for all our requirements of a SUV. We thought about our decision for one day and called Jeff the next day with our decision to buy the RDX.
Our sales experience was excellent and we did not feel like we had to go to another dealership."
"It was time for us to replace our 2007 Honda Civic. We were very interested in upgrading to a similar sized vehicle. Acura's ILX fit the bill. We were directed to our sales contact, Joe, who professionally showed us the ILX and let us take it for a test drive. Joe was knowledgable and professional."
"Mike Ulhman was our salesperson. Mike was very courteous, generous with the time he spent with us and very knowledgeable about the Acura vehicles. Mike was the main reason we purchased a vehicle from Schaller Acura."
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I am a lifelong resident of the Manchester area. I joined the Schaller Acura team in 2004 after many years with Honda. My main goal is to exceed my customer expectations from product knowledge to customer service. This will assure you a positive buying experience. I have been awarded the 2012 Council of Sales Excellence Silver level.
"After having an excellent experience owning two Acuras, we returned to Rob Horton at Schaller Acura to purchase our next MDX. Schaller is an excellent dealership and Rob is a terrific individual. He truly cares about the customer's needs and that commitment to client satisfaction began with our initial inquiry, carried throughout the sales and delivery process, and still continues. He has always been available to answer questions or address any concerns. I have had a great relationship with Schaller."
I have worked at Schaller Acura since October of 2011.
"I would also like to give special recognition to Mitch, the
employee who drove from your dealership to Manhattan to personally deliver the
donation. He could not have been nicer, and we are so grateful for his gesture."
Rachel has been with Schaller Auto since 2003. Starting her career in New Britain at Schaller Honda, Mitsubishi and Subaru. She is the face behind our Website, Social Media and Business Development Center.